Official Document

Terms and Conditions ATM8 – The Complete Guide to Malaysia's Entertainment Platform

Please read the atm8 platform terms and conditions carefully before registering or using any of our services. This document outlines your rights and responsibilities as a member, as well as our commitments as the platform provider.

Last Updated: 1 January 2026
Licensed & Legal Member Protection Bahasa Melayu

Summary of Key Points Key Points in These Terms

Before reading the full version, here are six core points every atm8 member needs to understand about our platform's terms of use.

Member Eligibility

Atm8 account registration is open only to individuals aged 18 and above. Each member is permitted to hold one account only. Accounts found to be in breach of this condition will be suspended without prior notice.

Deposits & Withdrawals

All deposits and withdrawals must use payment methods that are valid and registered under the same member's name. atm8 does not process payments to third parties in order to prevent financial fraud.

Bonus & Promotion Terms

All bonuses are subject to the rollover requirements stated in their respective promotional terms. Bonuses cannot be directly converted to cash without meeting the specified wagering requirements.

Account Security

Members are solely responsible for the security of their account login credentials. atm8 shall not be held liable for any losses arising from unauthorised account access resulting from the member's own negligence.

Prohibited Accounts

Atm8 reserves the right to close any account involved in fraud, money laundering, bonus abuse, or any activity that violates the terms of service. Funds in such accounts may be forfeited immediately.

Terms Amendment

Atm8 reserves the right to amend these terms and conditions at any time. Members will be notified via the platform or their registered email. Continued use of the platform following any amendments constitutes acceptance of the revised terms.


1Introduction and Acceptance of Terms

Welcome to atm8, an online entertainment platform built exclusively for Malaysian players. This Terms and Conditions document is a legally binding agreement between you ("Member") and atm8 ("Company", "we") governing the use of all services, products, and content available on the atm8 platform.

By registering an account, making a deposit, using any part of the platform, or accessing the atm8 website, you are deemed to have read, understood, and agreed to be bound by all terms and conditions stated in this document, including the Privacy Policy and any additional terms relating to specific promotions or services.

If you do not agree with any part of these terms, please cease using the atm8 platform immediately and contact our support team to close your account.

2Eligibility & Account Registration

To register and use the atm8 platform, you must meet all of the following eligibility requirements:

  • Aged at least 18 years old on the date of registration.
  • Being a legally eligible individual to participate in online entertainment activities under the laws of the state or country where you reside.
  • Not currently on the self-exclusion list of any responsible gaming program.
  • Register using your own identity and not on behalf of any other individual or entity.
  • Provide accurate, truthful, and complete information during the registration process.

Atm8 reserves the right to request identity verification documents (KYC) at any time to verify the information provided. Failure to submit the required documents within the stipulated timeframe may result in the account being temporarily suspended or permanently closed.

One Account Only

Each individual is permitted to hold only one active account at atm8. Members found to have more than one account — whether under their own name or using another identity — will have all associated accounts closed and any remaining funds may be forfeited.

3Member Account & Security Responsibilities

Once your atm8 account has been successfully registered, you are fully responsible for all activities that take place within that account. This responsibility includes:

  • Ensure your account password is stored securely and not shared with any other party.
  • Log out of your account after each gaming session, especially when using a shared device.
  • Notify the atm8 support team immediately if you suspect your account has been accessed without authorisation.
  • Updating your personal account information whenever changes occur to ensure the accuracy of our records.

Atm8 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. However, account security also depends on the precautions taken by members themselves.

4Deposits, Withdrawals & Financial Transactions

All financial transactions on the atm8 platform are subject to the following policies:

  • Minimum deposit is RM30 for most available payment methods.
  • The minimum withdrawal amount is RM50 and processed within 15 minutes to 24 hours depending on the chosen method and the time the request is made.
  • All deposit and withdrawal methods must be registered under the same name as the atm8 account.
  • Withdrawals will not be processed to any bank account, e-wallet, or payment method that is not linked to the registered member's identity.
  • Atm8 reserves the right to request additional verification before processing withdrawals that exceed certain limits.
  • Any applicable taxes on winnings are the sole responsibility of the member in accordance with applicable laws.
Important Notes on Bonus Withdrawal

Funds received through bonuses or promotions cannot be withdrawn directly without meeting the specified rollover requirements. The rollover requirements for each promotion are clearly stated in the respective promotion's terms.

5Bonuses, Promotions & Loyalty Programme

Atm8 offers a variety of bonuses and promotions from time to time to registered members. All bonuses and promotions are subject to specific terms and conditions stated alongside each offer, including:

  • Rollover Requirement: The amount that must be wagered before a bonus is eligible for withdrawal. The rollover ratio varies by bonus type and is typically between 5x and 30x.
  • Validity Period: All bonuses have a set validity period. Bonuses not used within that period will expire automatically.
  • Bonus Betting Limit: While using bonus balance, a maximum stake limit per single bet may apply.
  • Eligible Games: Not all games contribute equally to wagering requirements. Table games and Live Casino may have a lower contribution ratio compared to Slots.

Atm8 reserves the right to void any bonus that has been abused or obtained through illegitimate means, including the use of multiple accounts or exploitation of loopholes in promotional terms. atm8's decision in such matters is final.

6General Game Rules

All games available on the atm8 platform are operated using an independently audited Random Number Generator (RNG) to ensure fairness and transparency. Members agree to abide by the following rules while playing:

  • Results of completed games are final and cannot be disputed unless there is clear and verifiable evidence of a technical failure.
  • In the event of a technical disruption during a game session, atm8 will settle bets based on the most recent server records.
  • The use of automated software or tools (bots) to play is strictly prohibited and may result in immediate account closure.
  • Members are responsible for ensuring a stable internet connection while playing. atm8 does not bear responsibility for losses arising from connectivity disruptions on the member's end.
  • The RTP (Return to Player) value for each slot game can be found in the respective game information and is accurate as stated by the relevant game provider.

7Sports Betting and Special Markets

Atm8's Sports Betting section offers over 30 sports categories with a wide range of betting markets. The following additional terms apply specifically to sports betting:

  • Odds displayed are accurate at the time of viewing but may change before a bet is confirmed. The applicable odds are those in effect at the time the bet is accepted by the atm8 system.
  • Confirmed bets cannot be cancelled except through the Cash Out feature where available, subject to the conditions of that feature.
  • If a match is postponed or cancelled, bets will be fully refunded unless otherwise stated in the relevant sports rules.
  • For Live Casino matches, results are determined by the recognised live provider. Any disputes will be resolved based on the respective provider's server logs.
  • Atm8 reserves the right to void any bets placed on odds that were displayed in error or as a result of a verifiable technical failure.

8Prohibited Conduct and Platform Abuse

The atm8 platform is intended for lawful personal entertainment purposes only. The following actions are strictly prohibited and may result in immediate account suspension or closure:

  • Opening multiple accounts or registering using a false identity or another person's identity.
  • Using automated software or methods to manipulate game outcomes or unlawfully claim bonuses.
  • Engaging in any form of money laundering or using the atm8 platform as a channel for illegal financial activities.
  • Colluding with other members to manipulate games or wagers through secret arrangements (collusion).
  • Threatening, harassing, or being abusive towards atm8 customer support staff or other members.
  • Exploiting technical bugs or system vulnerabilities to gain an unfair advantage.
Consequences of Breach

Atm8 reserves the right to forfeit all funds in accounts involved in fraud or abuse, report such cases to the relevant authorities, and pursue legal action where necessary. atm8's decision in determining a breach of terms is final.

9Intellectual Property & Copyright

All content on the atm8 platform — including its name, logo, interface design, graphics, text, software, and source code — is the exclusive property of atm8 or its respective licensors. Members are not permitted to:

  • Duplicating, copying, distributing, or republishing any content from the atm8 platform without prior written permission.
  • Using the atm8 name, logo, or trademarks for commercial or personal purposes without authorization.
  • Attempting to decompile, reverse-engineer, or extract the source code of any part of the atm8 platform.

Permitted use of content is limited to personal, non-commercial purposes only — solely to access and use the platform for its intended purpose.

10Limitation of Liability

To the extent permitted by applicable law, atm8 shall not be liable for:

  • Any indirect, consequential, special, or punitive losses arising from the use of the platform, even if atm8 has been informed of the possibility of such losses.
  • Service disruptions caused by factors beyond atm8's control, such as internet infrastructure failures, natural disasters, or third-party service outages.
  • Any losses arising from a member's failure to comply with the account security terms as set out in Section 3.
  • Changes in laws or regulations affecting the availability of atm8 services in certain geographic regions.

Under no circumstances shall atm8's total liability to any member exceed the member's net deposit amount in the 30 days preceding the claim.

11Account Suspension and Closure

Atm8 reserves the right to suspend or close a member's account under the following circumstances:

  • Violation of any terms and conditions set out in this document.
  • Failed identity verification (KYC) or documents submitted that are found to be false or invalid.
  • Requests from regulatory authorities or competent law enforcement bodies.
  • Account inactivity for more than 12 consecutive months with no transactions.

Members may also close their own account at any time by contacting the atm8 support team via live chat or email. Any legitimate remaining balance will be processed for withdrawal once all compliance requirements have been met.

Inactive Account

Accounts inactive for 12 months may be subject to a monthly administration fee of RM10 or the equivalent of the account balance, whichever is lower, until the account is reactivated or the balance reaches zero.

12Responsible Gaming Commitment

Atm8 is fully committed to responsible gaming practices. We provide a range of tools and resources to help members maintain control over their gaming activity:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits according to your financial capacity.
  • Loss Limit: Set the maximum amount you are willing to lose within a given period.
  • Session Limit: Limit the time you spend in each gaming session.
  • Take a Break: Temporarily suspend your account — from 24 hours up to 6 months.
  • Self-Exclusion: Permanently close your account if you feel that gaming is starting to negatively impact your life.

For more information on responsible gaming and available support resources, please visit the Responsible Gaming us.

13Amendments to Terms and Conditions

Atm8 reserves the right to update, amend, or replace any part of these terms and conditions at any time without prior notice. Amendments take effect immediately upon publication of the latest version on the platform.

It is the member's responsibility to review this page periodically to stay informed of the latest applicable terms. For amendments deemed material, atm8 will endeavour to notify members via their registered email or an in-platform notice at least 7 days before the changes take effect.

Continued use of the atm8 platform following any amendments constitutes your acceptance of the revised terms and conditions.

14Applicable Law and Dispute Resolution

These terms and conditions, and all relations arising between members and atm8, are governed by applicable law. Any dispute arising in connection with the use of the atm8 platform shall first be resolved through good-faith negotiations between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to arbitration in accordance with the prescribed procedures. The arbitration decision is final and binding on both parties.

For any enquiries related to these terms and conditions, please contact the atm8 support team via live chat on the platform or email us at[email protected].


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